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SHIPPING & RETURNS

SHIPPING POLICY

Shipping is made by Fedex, DHL, courier, Redpack or UPS. As appropriate, the cost will depend on the product, taking $150 mxn as a base amount.

The number of delivery days will depend on the logistics of each parcel. 

WARRANTY AND RETURN POLICY

Any product has a 6-month warranty against manufacturing defects. To validate this warranty, the product must be returned along with the packaging. The next business day that Cristobal Villegas receives the product will be communicated.

 

Subsequently, the customer will be notified of the process to follow as appropriate to receive a new product. 

Return

After delivery of the product you will have 10 days to request the return of the item, it will be necessary to explain the reason andsend the product in the same way it was sent, with the shipping cost being borne by the customer. Upon receiving the product, you will be notified if the return is appropriate after reviewing the product. If thereturn will be notified to the customerto indicate the money return process within of the first 5 business days.

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